Shipping and Returns

Shipping

We ship with the United States Postal Service.

Orders are processed and shipped within 1 to 3 business days of the order being placed. Shipping times are provided by the carrier and vary by destination. Shipping costs are determined by the weight and size of the items purchased.

If you receive an item that is damaged, please contact us immediately. All damages must be reported within 48 hours upon receiving your order.

Gold & Grit is not responsible for lost, delayed or stolen packages. Please contact your local USPS office to remedy the situation. In these instances, Gold & Grit is not able to freely replace or refund the items, but we will do our best to assist you in sorting out the situation with the carrier. This can take a few days to a few weeks to resolve. Once a package is tendered to the carrier, many factors are out of our control. If a package is marked as delivered, but missing from the piont of delivery, we cannot be held responsible for refunding or replacing. 

*We do not offer international shipping at this time.

 

Returns

If you wish to return your purchase, we will gladly issue a store credit or exchange within 14 days of delivery. Items must be returned in new, unused condition with original packaging. We reserve the right to refuse returns that do not match these conditions. Shipping costs are non-refundable and return shipping fees are the responsibility of the customer. 

All sale items are final sale and may NOT be returned or exchanged.